Subsidiary of globally acting telecommunication company, largest German operator
Integration of eSIM in Customer-Oriented Processes of a Telecommunication Company

Subsidiary of globally acting telecommunication company, largest German operator
Integration of eSIM in Customer-Oriented Processes of a Telecommunication Company

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Challenge

  • Detailed analysis of existing SIM-relevant processes and definition of necessary eSIM-specific adaptations in customer-relevant and supply processes
  • Integration of eSIM processes in the existing Business Support Systems (BSS) of the customer across the BSS stacks  
  • Consideration of the digitization strategy, also in eSIM-specific customer processes

 

m3 Consulting Services
Customer Advantages

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