m3 management consulting

Intelligent solutions for the Telecommunications industry

The telecommunications industry is struggling to keep up with the challenges of an ever-changing market driven by cut-throat competition and consolidations. These challenges are the result of extreme price wars for traditional telecommunication products at the same time that pressure to invest in infrastructure, new technologies, products and services rises.

This is further complicated by the appearance of new market participants with innovative technologies and new business models, which themselves are changing the structure of the telecommunications market. Not only are they establishing new business models that traditional market participants are hesitant to participate in, they are also attacking and changing the existing telecommunications industry.

Key signs of this transition are declining average-revenues-per-user (or ARPU) for traditional telecommunication products and clear growth in new business fields, such as over-the-top (OTT), voice-over-IP (VoIP) and machine-to-machine (M2M).

Traditional telecommunication providers must figure out how to respond in order to retain direct customer contact, as well as to translate it into new business models. New providers, in turn, must ask themselves how they will continue to secure access to the high-quality networks they use as the basis for their value-added services.

The challenges can be divided into three main areas:

Capacity of the Network Infrastructure
The fast-paced growth seen in data services places steadily growing demands on the capacities of the network infrastructure. New technologies mean considerable investments in network infrastructures. The growing demand for products that place a huge strain on network capacities increases the pressure on all market participants to invest.
Product Innovation and Business Model
End Customer Management

m3 management consulting GmbH advises companies in the telecommunications industry along their entire value chain. Our consulting experience is the result of long-term, successful collaborations with leading telecommunications companies and ranges in content from in-life monitoring to major transformation projects, such as consolidations, mergers, outsourcing and carve-outs.

Our functional consulting portfolio in these fields covers strategy development, transformation of organizational structures and processes, as well as company-wide digitalization measures.

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Stefan Koch

Partner

Partner with more than 20 years of experience in management and IT consulting for companies in the telecommunications industry

Markus Gorski

Partner

Partner with more than 15 years of consulting and executive experience in strategy development and implementation for divisions, sales organisations and product portfolios in the telco and ICT sector